At AfrAsia, we pride ourselves at being a responsible employer and we implement various initiatives to provide a positive and happy atmosphere for our employees. Our employees play a critical role in service innovation and value creation. They are among our most important stakeholders and we value their contribution towards making AfrAsia an “Employer of Choice”.

Figure 6: Gender Profile (includes Mauritius and South Africa)

Figure 7: Total Headcount (includes Mauritius and South Africa)

Figure 8: Types of contract by gender (Includes Mauritius and South Africa)

Figure 9: Age Profile (Includes Mauritius and South Africa)

Figure 13: Average training hours

Figure 14: Amount in MUR spent on training

Figure 15: Training hours and Investments comparison by Gender

With the curfew and lockdown imposed by the Mauritian Government from March to June 2020, we put greater emphasis on on-line learning. However, a decrease in the average hours of training per employees and investments were noted as a number of face to face sessions were postponed until the next financial year.

Through training and development, we also promote career advancement and the growth of our employees. We promote internal promotions and reward our top performers by giving them the opportunities to take on new roles with higher responsibilities. In the financial year 2019-2020, we promoted 60 employees across the business and ensured that they received the required trainings to support them in their new positions.

We also encourage manager-employee dialogue and feedback through a bi-annual performance appraisal through our Oracle HCM System, all our permanent employees are appraised.

Retention is a key aspect of our HR strategy. For 2019/20 our turnover rate was 11.1% with 43 exits. We have a structured process to gather feedback and comments from employees when they leave us. Reasons for leaving include further studies, better salary or benefits or the employee embarking on new projects locally or overseas.  The 11.1% also includes a number of terminated contracts/mutual exits.

Figure 16: Turnover rate

We are an equal opportunity employer and do not discriminate against our employees or any job applicants on any basis including race, colour, religion, national origin, gender, physical or mental disability or age.

As seen throughout this chapter on our workplace responsibility, we pride ourselves at having an almost 1:1 ratio in relation to recruitment and training.

Through our grievance policy, we allow our employees to raise their concerns on matters such as discrimination, non-ethical practices etc. We view this as a positive step towards becoming a better employer. Disciplinary actions are taken as required after the investigation is completed.